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Shipping & Delivery Policy

Overview

At Disha Education Mission, we aim to ensure that your learning materials, study kits, or course-related products reach you in a timely and secure manner. This Shipping & Delivery Policy outlines our process, timelines, and responsibilities for dispatching orders placed through our official website https://dishaeducationmission.com
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Order Processing

All confirmed orders are processed within 1–2 business days after payment verification.

Orders placed on weekends or public holidays will be processed on the next working day.

You will receive a confirmation email/SMS once your order is successfully processed.

Shipping Methods & Delivery Time

We partner with trusted courier services to deliver your order safely and on time.

Delivery timelines generally range between 3 to 7 business days depending on your location.

Remote or rural areas may take slightly longer (up to 10 business days).

Tracking details will be shared via email/SMS once your order has been dispatched.

Shipping Charges

Free shipping may be applicable on selected products, offers, or course kits.

For other items, shipping costs (if any) will be displayed at checkout before completing your purchase.

Additional charges may apply for express delivery or remote area service.

Digital Products / Online Courses

For online courses or digital materials, access credentials or download links are shared via email or your student dashboard immediately or within 24 hours after successful payment.

No physical shipment applies to digital content.

In case of delay or non-receipt of access details, please contact us at [your support email].

Incorrect or Incomplete Address

Please ensure your shipping address and contact details are correct at checkout.

Disha Education Mission will not be responsible for delays or losses due to incomplete or incorrect addresses.

If an order is returned due to incorrect address, re-shipping charges may apply.

Damaged or Missing Items

If you receive a damaged or incomplete shipment, please contact us within 48 hours of delivery at [your support email/contact number] with clear photos of the issue.

We will verify and arrange a replacement or suitable resolution as per our policy.

International Shipping (if applicable)

Currently, we ship only within India.

For special international delivery requests, please contact our support team before placing your order.

For any questions regarding your order or delivery, please reach out to us via:
📧 Email: [Insert your official email here]
📞 Phone: [Insert contact number]
🌐 Website: https://dishaeducationmission.com/contact-us/